FAQ's

What makes OneClick Cleaners different?

Online account set up and maintenance
Check your account at any time, set schedules, view payments plus many other convenient features.
No need to come to the store, Click Here to get started.

Free pick up and delivery
Pick your day and time that's convenient for you well do the rest.

Recurring & scheduled delivery
Set your preferences once and well be there automatically no more forgetting.

Automated billing
Before your delivery your account will be charged, no need to leave cash around the house or worry about being home.

Email & text notifications
If desired we can send you a reminder the day before pick up and delivery so you know when were coming, as well as store specials and promotions.

Who do you service?

We gladly service residential as well as corporate, restaurants, schools and municipal accounts.

How do I get started?

Simply click on "Getting Started" and fill out your customer profile, set your schedule and preferences and we will be there. No hassle.

How do I confirm what you pick up?

We will send you an email or text once the items have been logged in, at which point you can view your activity from the "My Account" page.

What forms of payment do you accept?

We currently accept Visa, MasterCard, Discover and American Express. Business (i.e. corporate, government) accounts, check and cash payment options may be available. Please contact your local OneClick Cleaners for more information.

What areas do you service?

New locations are opening all the time so if we don't currently have service in your area check back from time to time. Or for business opportunities go to our "Own a OneClick Cleaners" link for more information.

What is the turn around time?

Delivery days and times vary by location; however, you can find this information when creating your account, so please check with your local OneClick Cleaners.

What if I'm not home for pick up and delivery?

Simply tell us on your account set up form where we can pick up and deliver from. As long as it's secure we will pick up and deliver where you instruct us.**

What if I have a hectic schedule?

If you don't see a time or day that works for you, call us and we will do our best to accommodate you.

Can I drop off my own laundry?

Sure, if your local OneClick Cleaners has a storefront or drop off location. Please call or email your local OneClick Cleaners for hours and information.

What if I have multiple addresses?

If both addresses are within the service area for your OneClick Cleaners, then you have the ability to enter two addresses on the customer set up page and can switch between them at your convenience. If the addresses are in separate service areas, you will need to create an account for the individual locations.

If you have any further questions simply email us or your local OneClick Cleaners through our Contact Form or call us at 1-855-GO-1CLICK (855) 461-2542

New Customers

As a first time customer we welcome you with special pricing and discounts!

** Not responsible for high-risk areas or for stolen items.